Australian United HomeCare Approved Home Care Packages Provider

A Home Care Package is an individually funded program offered by the Government to subsidise the cost of a person’s care to enable them to remain living independently in their own home. It gives you the choice and flexibility to have serviecs tailored to meet your specific care needs.

Once a package is approved and assigned to you, you will receive a letter with a reference number.

How it works

  • If you are seeking private care, we can arrange to visit you in your home to discuss your needs and develop a tailored service plan to support you. Once you are enrolled, we simply start your services.
  • If you are seeking support through NDIS/My Aged Care, we can assist you in arranging an assessment of your needs and eligibility for funding.
  • Once you are approved for services we can organise support in a way that best fits you.

Types of Packages

There are four different types of home care packages that have serviecs to meet different needs.

  • Level 1 for basic care
  • Level 2 provides lower-level care
  • Level 3 provides intermediate care
  • Level 4 provides high levels of care

Private care

Our professional support team can visit you at your home and discuss your particular needs.

Whether you need a little help with domestic tasks or shopping, or would like to get out and about more, or need 24-hour care, we will find a fee-for-service solution to meet your requirements.

Home Care Package Costs

The amount of government assistance you or your loved one receives is determined by needs and personal circumstances as assessed by the Department of Human Services. The subsidy amount increases with each level according to a person’s situation.

It is expected that some people will need to contribute more toward their home care fees. If you are asked to pay an income-tested care fee, the government subsidy will be reduced by the amount of income-tested care fee that you are eligible to pay. For example, if your Home Care Package is assessed at $20,000 (the amount the government will pay) and your income-tested care fee is assessed at $5,000 (the amount you pay) then your Home Care Package subsidy will be $15,000 ($20,000 – $5,000 = $15,000).

The subsidy will be paid directly to your chosen approved provider.

Who qualifies for Home Care Packages?

Home Care Packages are intended for older people (+65 or +50 Aboriginal/Torres Strait Islander) as well as those living with a disability, who need assistance to remain living in their own home. Home Care Packages are not intended for people requiring entry-level, ongoing temporary or short-term care.

IMPORTANT: If you’re in the process of ACAT/ACAS assessment (or you’re about to be) let an experienced A Home Care Manager guide you and your loved one through the application process. We help to ensure that your application is correct at the time of submission, expediting your claim while helping you to receive assistance sooner. If you or your loved one is not eligible for a subsidy from the Australian Government, you can still access A Home Care services privately with associated costs.

What is a Home Care Packages Approved Provider?

Home Care Packages Approved Providers are private or public businesses that have satisfied the Department of Health’s requirements in providing high-quality home care services to eligible recipients. As a recipient of a Home Care Package, you can choose which provider you would like to deliver services, as well as the types of services.

Approved Providers are obliged to provide home care services as stated in the care agreement. Your approved provider may also charge administration, case management, subscription or other fees. So, be sure that they disclose all costs, not only their daily fees.

IMPORTANT: If your loved one is unhappy with the quality of their home care or approved provider, you can register a request to change providers through the My Aged Care government website at any time and choose a new provider.

A Home Care Manager can also help with a custom care plan that will identify the unique services your loved one will need, as well as potential costs so you can see how their Home Care Package will be budgeted ensuring value for money before their services commence.

Applying for Home Care Packages

Arrange an Assessment

Visit the My Aged Care website to request an assessment. Or, let a professional A Home Care Manager help you navigate the assessment process with you from beginning to end – cost and obligation-free.

Home Care Needs Assessed

A member of the ACAT/ACAS will visit your home to assess your care needs and determine what level of services are required (Government subsidy level).

Eligibility Confirmation

Once the assessment is complete, the government will tell you what level of care you have been approved for. There are 4 levels of funding depending on need. This ranges from $9,179 per annum to $53,268 per annum (as of Jul 2022).

Income Assessment

Once an ACAT assessment has been completed, you may need to undergo an income assessment to further assess your eligibility and entitlements via Centrelink.

Home Care Package Assigned

Home Care Package confirmation and unique Home Care Package referral code sent.

Enter into a Home Care Agreement

If you haven’t done so already (see step 3) start negotiations with your preferred provider to develop a custom care plan and sign a Home Care Agreement.

Services Commence

Start receiving home care services and manage your services if your needs change. The provider you choose must keep an account of your money and show you exactly how it is being spent.